Featured Categories

Quick Search

Advanced Search

FAQ

Do you have a catalogue / brochure & Price list?
You may download our brochure & price & suggested wording from our website. You may also avail of our 'Quick Search' option on our website where you search by Colour, Price or Style. At this time Final Touch does not have a print catalogue. New products are being added to our very large collection on a weekly basis so it would be impossible to maintain a catalogue that is current with all of the newest collections that we carry. As print catalogues can be very expensive to make, we have instead opted the pass the savings along to our customers by way of lower priced wedding invitations and downloadable brochure. All of our products are available online 24 hours a day for your browsing pleasure.

[Back To Top]
Can I order a sample of my invitation?
Yes, we advise all our clients to order at least one sample as it is a useful way to determine colour, quality and weight of a paper. Orders for samples may be placed via our secure website 7 days a week, 24 hours a day. Most samples are sent within 24 hours. If out of stock, it may take 2-3 weeks for delivery depending on the suppliers’& clients location. (for example Irish & UK suppliers will be sent to you quicker than US, European or outside Europe suppliers). You can track your order and we will notify you of any delay.

[Back To Top]
How much do samples cost?
You may order a sample of any invitation at a cost from € 2.50 to € 10 per sample. This is to cover a portion of our admin & postal costs. The prices for samples are listed on each invitation and in the pricing section on our website. When you select an invitation then select ‘add to sample cart’ the price will appear in your shopping cart prior to check out. You may order as many as you like and we refund up to the value of € 25 when you place your order with us. Just quote the sample order number in the ‘Special Instructions’ box when placing the order for invitations and we will refund you that amount.

[Back To Top]
Can I order a personalised a SAMPLE of my invitation?
Sample orders for personalised product will not come with your specific personalisation, but rather a generic sample from a previous printing so that you can evaluate the general quality and look of the product. If you require your specific personalisation, usually the product must be ordered to meet the minimum quantity. Some of our suppliers will supply a personalised sample at a cost of € 50 but from experience we feel that there is no necessity for this as Digital proofs in form of jpeg files are sent for approval. As such, we suggest there is no need for a printed personalised sample. The card will be printed exactly as approved on the jpeg files. If you are happy with the proof, then we print from the final approved proof. Contact us directly by phone or email to determine if a personalised sample is available for your selected invitation.

[Back To Top]
How do I calculate the number of day invitations required?
Allow one card per couple or individual invited and order an extra ten cards to allow for errors or additional guests. A useful guideline is half your meal quantity and add 10. Therefore, if you have 200 guests you will need 110 day invitations.

[Back To Top]
When should I order my wedding invitations?
Invitations should be ordered at least three months before the wedding. Engraved invitations should be ordered four to five months in advance. However, we will accommodate rush orders, just type your urgency date in the ‘Special Instructions’ section and we will contact you with an approximate delivery date or contact us directly for this service. All of your wedding details, such as date, time, approx. number of attendees and locations should be confirmed prior to placing your order.

[Back To Top]
When should we post our wedding invitations to our guests?
Invitations should be mailed 6-8 weeks before the wedding.

[Back To Top]
How do I place an order and PERSONALISE MY INVITATIONS ORDER - Step by Step?
Orders can be placed via our secure website 7 days a week, 24 hours a day. We offer a very secure, quick and easy way of submitting your order to us. There are several useful methods for viewing albums & invitations - 'Quick' or 'Advanced Search' or Select an Album from 'Featured Categories'. Follow the easy steps: (1) Select a Card (2) Click on image to see full description of card (3) Select Quantity (4) Select any extra items e.g. Evening Invite etc (5) Add selections to your cart (6) Select shipping preference (7) Proceed to Personalise (8) View and select Wording and Typestyle and Ink Colour Option to enter your own wording if required (13) Enter Wedding Details (14) Enter any special instructions. (15) Proceed with order (16) Create an account with us to track your order (17) View your shopping cart and verify that the items, quantities and any personalisation that you see in your shopping cart are correct. (18). Then press the Checkout button. (19) Follow the steps for payment options throughout the checkout process. (20) When you click the final "Submit Order" button please click it only once. As soon as you have clicked that button, the order is transmitted to us and changes to your order may or may not be possible so please verify all information in your order is correct at the final checkout page. (21) When you have completed your order and submitted payment securely through our website, an Order Confirmation # will be displayed on the screen. An e-mail will also be automatically sent to your e-mail address confirming your order.

[Back To Top]
How do I add extra products link Evening Invitations to my order?
Adding reply, evening invitation or thank you cards to your shopping cart is as easy as a click. When your card is selected the available add on itmes are listed below it with a drop down key prices. Then click the "Add to Cart" button. You can continue to shop and all items will be kept in a virtual shopping cart until you are ready for checkout.

[Back To Top]
Can I order less than 20 invitations or more than 200?
The minimum quantities of invitations available for purchase are determined by our vendors and are only available as stated on our website. Most of the invitations we offer are sold in increments of 10 or 25. Please click on the image of the invitation in which you are interested. Near the bottom of the page you will see a drop down key for pricing, and minimum quantities available, for the product. If you wish to order more than 200, just contact us directly with the qualitity over 200 you require and we will adjust that invitation on our website for you to order.

[Back To Top]
Can I place my order by phone?
Our website uses the highest levels of security to guarantees a safe and secure online transaction. If you are still uncomfortable ordering online, you may request us to call you back at a time that suits you or you may contact us 00353 (0) 67-27912 10am to 5pm Monday through Friday or text a request for call back to 086 8682060 anytime.

[Back To Top]
Do envelopes come with my invitations?
Blank envelopes are included in the price for all invitations.

[Back To Top]
How do I know that my text will be printed in the appropriate size for my card?
Your Final Touch Wedding Stationery Consultant, the vendor's professional typesetter, and you will all work together to ensure the proper sizing of the text. For example, a "flat card" or a "letter sheet" will look best with a smaller name printed at the top, in order to allow for the bulk of the paper to be used for correspondence. A "fold over note" will have your personalisation printed on the front cover of the card, so the sizing may be larger. You will be sent a proof by email or a printout by post. Request your preferred method in the ‘Special Instructions’ section of your order.

[Back To Top]
Can I order a proof of my invitation?
Once you place an order with us, a black & white or colour proof will automatically be emailed to you, using your personalised text and typestyle. Digital proofs in form of jpeg files are sent or printed and posted to you for approval. Request your preferred method in the ‘Special Instructions’ section of your order. The layout will be arranged by a professional typesetter. After selecting a card, please click on the black "proceed with order" button. Follow the personalise prompts to enter your text, and choose your typestyle and ink colour. You will then be prompted to choose a quantity. If you require any optional envelope liners, accessories or craft embellishments just fill out the ‘special instructions box’. We will contact you for credit card details if you require any extra items not available to purchase on line.

[Back To Top]
How much does shipping cost?
Calculating shipping is very simple. Add all the items you want to your shopping cart. When you are at the shopping cart page, you will see an area below the cart contents where you can calculate the shipping cost.

[Back To Top]
What are my shipping options?
Our primary shipping carrier is the reliable Irish Postal system ‘An Post’. The selection available is on our check out page. You may collect from premises free of charge. We advise taking the option to send by registered post & optional insurance. Registered post & UPS will require a signature on receipt. If you wish your order to be sent to your work address just add to 'Special Instructions'. An Post & UPS also have tracking capabilities. We ship and deliver on Monday-Friday, excluding holidays. For urgent needs, we may be able to deliver on a Saturday for an additional charge, contact us directly.

[Back To Top]
Can I collect my order from your premises?
Yes, select this option at the 'check out' section of your order. We are based near Nenagh, Co. Tipperary / Portumna Co. Galway. 2 hours drive from Dublin, 1hr. from Galway City. 1hr from Limerick. 1hr from Athlone. Contact us directly to make arrangements.

[Back To Top]
How long will it take to receive my order?
Most of our items usually ship out within 3 weeks following your approval of the proof. Please allow time to order and receive samples and calculation of quantity required to your estimated time. If an item is out of stock or may need additional time, we will notify you. Per your request we can partial ship your order if parts of it are on backorder or have longer lead times, but additional shipping costs may apply. If you have multiple items on your order they may ship out of different warehouses, resulting in your order being fulfilled in more than one shipment. If you are in a time crunch and need your item in a specific timeframe, please email us to verify the delivery timeframe and see if a rush order may be necessary. Remember, weekends and holidays do not count as business days.

[Back To Top]
Do you ship internationally?
Yes, our shipping areas are listed in the check out section of our website. If you require any assistance email us.

[Back To Top]
How do I track my order?
To track an order, please log into your online account and go to your order history. Find the order you are looking to track and click for details. If your order is listed as "processed", it has been sent to our warehouse and shipment has been processed. If available, a UPS tracking number will be posted in the comments of your order. If your need by date is approaching and your tracking number is not displayed, it may be taking awhile for our fulfilment server to receive the tracking information. In that case, please email us and we can manually look it up for you.

[Back To Top]
My package has not arrived yet, what should I do?
We try our best to get your orders out to you as quickly as possible. If your need by date is approaching and your package has not arrived yet, please email us for a status update. Please include your order number, name, and telephone number in your email. Please keep in mind the processing time (usually 3 weeks from approval date) plus the shipment time (anywhere from 1-5 days depending on the ship to location and the shipment method) will reflect the total lead time before your order arrives.

[Back To Top]
Is it safe to use my credit card online?
Final Touch takes every precaution to protect its customers' information. When giving your credit card details on any website, always check that it is on a secure payments page. This means that on the top of the page there should be a small gold pad lock icon and the 'hppt' changes to 'hppts' for that page. When you submit sensitive information via our website, your information is protected both online and offline. When our order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best security encryption software available with Realex (SSL) with an encryption key length of 128 bits (the highest level of security commercially available). If you have any questions or concerns about Final Touch’s security practices, you can contact us via e-mail or telephone us directly with your credit card details.

[Back To Top]
What Credit / Debit Cards do you accept?
We accept the following: Visa, Mastercard, Prepaid 3V, Debit Cards: Laser and Visa. We will be adding American Express & Switch soon.

[Back To Top]
Is your selected Realex Payment system safe to use?
Realex Payments have been accredited with the AIS (Account Information Security) certification by VISA and is one of the few companies in Europe to achieve this. This shows their commitment to industry standard in every aspect of payment processing. Realex Payments are based in Monkstown County Dublin they employ over 70 staff. Established almost 10 years, they have thousands of clients, many of whom are Ireland’s leading companies for example; Quinn Direct, Aer Lingus, Aer Arann, Daft.ie, VHI Healthcare, AA Insurance amongst many others. When you use Realex, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for the transaction. Their technical infrastructure is located in secure co-location facilities that have 24x7 manned security and advanced building management systems along with environmental controls.

[Back To Top]
Are there other payment options?
Yes, Select Cheque or Other Payment method in the check out page or you may contact us by telephone as we also accept credit card payments over the phone. All orders by cheque or money order will be processed upon clearance of the cheque. Please allow at least ten business days from receipt of payment before processing of your order will begin. If your order is urgently needed, credit card payment should be used for the fastest processing. There will be a € 20.00 returned cheque fee for any cheques that do not clear.

[Back To Top]
Do I have to pay and extra charge e.g. duty or VAT?
All taxes have been included in the price quoted. If there is any change to this you will be notified.

[Back To Top]
Do you offer bulk discounts for large orders?
We do offer bulk or volume discounts on many of our products. You will see from our price list that larger quantities ordered are calculated at a reduced price each.

[Back To Top]
What is the difference between engraving and thermography?
Engraving is one of the oldest processes for printing, and it is considered to be the epitome of good taste and elegance. Engraving involves etching the text onto a copper plate. During the printing process, the plate is coated with ink and compressed into the paper, creating in a slightly raised impression and leaving a "bruise" on the back of the paper. After purchasing an engraved item, the engraving plate will be sent to you with the stationery and will serve you for a lifetime of fine stationery usage. Thermography is a modern process using ink and a powder resin combined with heat to produce a raised lettering similar to the touch of engraving. Often, thermography is used as a less expensive alternative to engraving on formal invitations, and it is also an appropriate choice for informal invitations and everyday stationery items.

[Back To Top]
What is a monogram?
A graphic symbol consisting of 2 or more letters combined (usually your initials); printed on stationery. With its origins in the family crest, monograms have always been used to evoke aristocratic style.

[Back To Top]
What are Save the Date cards?
A save the date card is typically sent anywhere from 3 to 12 months in advance of the wedding. It is not an actual invitation to the wedding, but it should include the pertinent information, such as the bride and groom's names, the wedding date and the location. For a wedding to which many people will be travelling, it is helpful to include suggested hotel names and numbers, as well as airline suggestions. It may be a simple postcard, or a more elaborate booklet with an envelope. These are not available to purchase on line yet, therefore please contact us directly for a quote.

[Back To Top]
What colour ink should I use on my wedding invitations?
Black, charcoal or dark gray ink should be used on formal wedding invitations. However other ink colours are available in our ordering process on line.

[Back To Top]
What are double envelopes and envelope liners?
A more traditional, and more formal, invitation will include double envelopes. The outer envelope will include the guest's full name and address, and it will be sealed. The inner envelope will include only the guest's title and last name (such as Mr. Smith) and will be left unsealed, as it is not gummed. If you are ordering double envelopes and wish to include an envelope liner, the inner envelope will be the lined envelope. This option is not available to purchase on line yet therefore please contact us directly if you wish to order double envelopes or envelope liners. We will send you a selection by email. They are available with our Encore range of invitations.

[Back To Top]
Is it my responsibility to ensure that all details are spelt correctly on the invitations?
Yes, It is your responsibility to ensure that all details are spelt correctly. In our order process you will have the option to review all text before submitting it to Final Touch. This will be the final check for you to verify correct spelling for all details, which are to be printed. We suggest that you show your proof to a person that has not been involved in the planning process in order to get an objective and fresh overview prior to approval.

[Back To Top]
What Dress Code should I put on my invitations?
Discuss whether a dress code should be printed on the stationery e.g. Black Tie, Dress Formal etc.

[Back To Top]
What ‘reply by’ date (R.S.V.P.) should I put on my invitations?
If a reply date is required, we suggest that it be as least two weeks before the wedding date. A requested "reply by" date should be indicated as two weeks to ten days prior to the date of the wedding. It is also suggested that the bride contact the hotel venue to be sure when a final headcount is needed. The caterer's cut-off date may affect the "reply by" date, as well, and should be taken into consideration.

[Back To Top]
Do you supply 'reply cards' (RSVP)?
Some of our invitations include a 'tear off' reply section. Others include the card which tucks inside the invitation. We do offer separate cards and when you select your invitation on the website you will see optional 'add on' items which you may purchase on line. These cards match your invitation. .

[Back To Top]
Whose names should be included on the invitation?
Traditionally, only the bride's parents' names are listed at the top of the invitation if they are hosting, and paying for, the entire event. In these more modern times, if the groom's parents are paying for almost half of the wedding, you may honour their help and the fact that they are co-hosting the wedding by also putting their names at the top of the invitation. If they are only paying for a few minor (expected) things you may want to honour the groom and his parents by including them on the invitation as "son of Mr. and Mrs. John Doe."

[Back To Top]
How should we list divorced parents on the wedding invitation?
Only people who are contributing financially for the actual wedding, or contributing some other means of support, are mentioned on a wedding invitation. That being said, the bride and groom's opinion should be considered as to whom is mentioned on the invitations. It is not uncommon to list all of the parents and their spouses, or just the actual parents, alone. Below would be an option to consider: Mr. and Mrs. Robert James Jones and Mr. Michael Taylor request the pleasure of the company of ... at the marriage of their daughter Elizabeth Anne Taylor to Mr. Jason Scott Brown. You may download suggested wording (Formal & Informat) from the brochure / sample section of our website at top of page.

[Back To Top]
How should we include a deceased parent on the wedding invitation?
Traditional etiquette dictates that only people contributing financially for the actual wedding, or contributing some other means of support, are mentioned on a wedding invitation. The more appropriate place to pay homage to the deceased is to mention them in the ceremony, such as, "In loving memory of... (father, name)". If it is a very recent death then you may add ‘and the late …..’

[Back To Top]
How do I indicate the time on a formal invitation?
The time of a formal event may be stated in two different ways. "Half past three in the afternoon" or "three-thirty in the afternoon" are both acceptable. You do not use "a.m." or "p.m." on a formal wedding invitation. Any time after twelve o'clock and before six p.m. is considered afternoon. Evening properly begins at six o'clock.

[Back To Top]
My wedding is being held at noon, how do I word this?
Your invitations should simply read, "at twelve o'clock". Unless otherwise noted, "twelve o'clock" means "noon". If you feel strongly about indicating the time of day, you may use "at twelve o'clock in the afternoon".

[Back To Top]
How should I indicate "No Gifts" on the invitation?
It is certainly fine to indicate ever so politely that gifts are not expected. You may add in small print in the lower corner of the invitation "No gifts, please" or "Your presence is gift enough". Please realise, however, that most people are simply uncomfortable attending a celebration without bringing a gift of some kind. So, you may still receive gifts even though you have asked your guests not to bring them.

[Back To Top]
How should I indicate our preference for "Adults Only"?
We suggest that you not address your "Adults Only" policy on the actual invitation. We would encourage you to make a few well-placed telephone calls and ask those guests to spread the word. You may also inform your guests of your desires when they call to respond to your invitation.

[Back To Top]
Can I include gift registry information on the invitations?
Traditionally, the preferred way to spread the news of any gift registry information is via word of mouth. If a guest needs assistance in choosing a gift, she will usually contact the host or other friends and family members for ideas. If necessary, the gift registry information can be included on the bottom of the invitation in a smaller font than the rest of the invitation text, or on a card inserted into the envelope.

[Back To Top]
Do you supply Evening Invitatons & how should I word to the Reception / Evening Invitation only?
Yes, during the ordering process you will have the option to add Evening Invitations to your order. They will match the day invitations. Reception only invitations could be worded as follows: Mr. and Mrs. John Doe request the pleasure of your company at the wedding reception of their daughter Elizabeth Anne and Mr. Thomas Smith. You may view our suggested Evening Invitation Wording options on our website during the ordering process.

[Back To Top]
How do I address an invitation when both the husband and wife are doctors?
When both are doctors, you have three options. "The Doctors Murphy" is one option. It would also be proper to write, "Doctor Linda Murphy" above "Doctor Nathan Murphy". Another suggestion would be "Doctor and Mrs. Nathan Murphy." Although the wife is a doctor, she is also Mrs. Nathan Murphy; she is Dr. Linda Murphy.

[Back To Top]
What is the proper way to position the invitations and enclosures into the envelope?
The invitation and enclosure cards are placed in the envelope in order of size and importance. The largest enclosure cards are placed closest to the invitation. When enclosure cards of the same size are used, the card that is most important for your guest to see would be placed on the top of the ensemble. When you place the invitation and enclosure cards into the envelope, they should all be facing toward you, so that when you remove them from the envelope, you are able to easily read all pieces of the ensemble. While holding the envelope so that you are looking at the back of it, we recommend that you place the envelope in the following order: 1. Day Invitation card 2. Reply Envelope 3. Reply Card (tucked under reply envelope flap) 4. Evening Invitation card If you are using "double envelopes", you would place the invitation ensemble into the "inside" unsealed envelope. You would then write your guest's names on the front of this envelope. This envelope is then inserted into the "outside" gummed envelope. The front of the "inside" envelope should be facing you and inserted into the back of the "outside" envelope. TIP: Take a sample of your entire invitation -- completely assembled -- to the post office to be weighed to ensure proper postage.

[Back To Top]
What colour paper is considered traditional for wedding invitations & what colour is Ecru?
Traditional wedding invitations are white, ivory or ecru. Ecru describes the shade grayish-pale yellow or a light grayish-yellowish brown. It is often used to describe such fabrics as silk and linen in their unbleached state.

[Back To Top]
When should I order my Thank You Cards?
You may wish to purchase your thank you cards at the same time that you order your invitations. In most cases, we offer thank you cards that coordinate with your wedding invitation. You may order these during the on line ordering procedure.

[Back To Top]
Having problems logging into your account?
Always check to see whether you are already logged in as our system will not allow you to log in again. If you are logged in, you will see a link in the upper right hand corner that reads "log out". If you are not logged in, the link will read "log in". If you continue to have trouble logging into your account, please email us and we will assist you.

[Back To Top]
I received an error message...
If you received an error message during your transaction, don't panic. Just e-mail us and we will take care of it for you. If you received an error while submitting your order, do not try to submit it again. Contact us to verify whether the order went through before attempting to submit it again so that a duplicate order is not processed.

[Back To Top]
Having problems checking out?
If you are having problems checking out, please contact us via e-mail and we will try to assist you with the transaction. We may need to call you to take your order over the phone if you are still experiencing problems.

[Back To Top]
Correction of Errors and Inaccuracies; Limitations on Quantity.
While Final Touch makes every reasonable effort to present accurate information on this Website, the information here may sometimes contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice to you (including after you have submitted an order). Such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted an order). We apologise for any inconvenience this may cause you.

[Back To Top]
What is your pricing policy – Will you Match Prices?
Many of the wedding invitations are unique and custom made products designed specifically for our customers. However if you find an identical item on another website that is advertised as having a lower price, we do offer a 110% price match guarantee. We will match the price of a competitor if: • The product is the exact same item from the same manufacturer, and must be in stock • We will take into account the total cost of the order including shipping • We will match the price plus 10% of the difference between our price and the competitor price. Please email us if you have a price match request. Please note, ebay auctions are not eligible for price matching due to the nature of the transactions.

[Back To Top]
Can I change or cancel an order once it has been placed?
If you find that you need to change or cancel an order, please contact us ASAP. We will make every effort to accommodate that request however many times we process and ship orders so quickly (some items can ship the same day) that it is not possible to cancel or amend your order. It is in our customers' interest that we process the orders and ship as quickly as possible. Please contact us via e-mail to make such requests.

[Back To Top]
How do I return an item?
At Final Touch, we stand by the quality of our work. All personalised and custom designed products are non-returnable or refundable Please inspect all merchandise for upon receipt!!! If an order needs to be returned due to damage in shipping or an error made on our part, we need to be contacted within 3 business days of receipt of the merchandise to obtain a return authorisation so that we can immediately file a damage claim with the shipper. We can offer an exchange for the correct product or a full refund. If UPS was used for shipping a UPS shipping label will be emailed to allow you to return the merchandise. If you plan to take the items to another location (other than the original shipping address) such as for a destination wedding, please inspect the merchandise prior to transporting it as we can only issue a call tag or reimburse return shipping costs for domestic shipments. We do not issue call tags or refund shipping costs from international locations if the package has been taken from its original shipping location.

[Back To Top]
Damages/Shortages
All claims for shortages or damaged items must be made within 7 days of receipt of goods. While we will happily cover replacement of the item(s) via the same shipping method as the original order, we are not responsible for covering expedited shipping costs for the replacements if your original order falls within 10 business days of your event date or if the replacement request comes more than 3 days after you have received your merchandise.

[Back To Top]
Out of Stock Items
If an item is listed as being backordered or out of stock, you can still pre-order it online to reserve your stock. Contact us by email and we will inform you of approximate time delay. All backorders are filled on a first come first serve basis so we recommend orders be placed as soon as possible to ensure your order is filled immediately upon receipt of the merchandise. Place an order for the item as you normally would. Once we have the item in stock, we will ship the goods out to you. If there is a further delay, we will to contact you to let you know. If your product goes on backorder, we will contact you as soon as possible to let you know about the delay and give you the option to upgrade your shipping if needed. We are not responsible for paying expedited shipping costs for a product that is or goes onto backorder after order receipt.

[Back To Top]

Shopping Cart

0 items

User Login

Email:

Password:

Forgot Password ?
New User ? Register

Final Touch, The Studio, Lisheenboy, Borrisokane, Co. Tipperary, Ireland.
Tel : 353 (0) 868682060 | Email : info@finaltouch.ie
Company Registration Number: Ireland- 260146 © Final Touch Wedding Stationery 2009-2010. All Rights Reserved
Website Design & Web Development : www.businessprodesigns.com
Resources